How many times have you been disappointed by a mobile device? Every time? You buy a new toy and then learn the accelerometer doesn't flip the keyboard in every application. Or you suddenly realize you are a keyboard shortcut junkie but you didn't recognize your problem until you were confronted with a new OS.
Apple somehow still has underdog status and so they're being cut lots of slack for an otherwise lackluster list of device capabilities. But then, the iPhone isn't too impressive either, is it?
Maybe it IS all about the User Experience.
Can Microsoft beat them at their own game?
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